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PAYMENT POLICY

LRCHC accepts most private insurances, Medicaid, Medicare, I.H.S. Contract Health Services and Private Pay. Sliding Fee Scale is available. We do follow the procedures established by your insurance policy regarding fees, co-pays, approvals and deductibles.
We provide Patient Services and Billing staff to assist with any questions that you might have regarding your fees and any financial obligations.

HEALTH PLANS
  • AARP

  • Aetna

  • Amerigroup

  • Blue-Cross – Blue-Shield

  • CHPW

  • Coordinated Care

  • GEHA

  • Humana

  • Lucent

  • Medicaid

  • Medicare

  • Molina

  • Regence

  • Tricare

  • UMR

  • United Health Care

  • VA

  • Washington Dental Services

QUESTIONS ABOUT YOUR BILL

What billing or insurance information will I receive?

​You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.

How long will it take to get things settled with the insurance company?

Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​

​Why am I getting bills from physicians?

​Each physician who provides professional services will send you a separate bill from his or her office. These physicians will include:

- your own physician
- other physicians who conducted tests and procedures
- consulting physicians chosen by your primary physician to read and interpret test results.

These physicians may include specialists in anesthesiology, cardiology, emergency medicine, nuclear medicine, pathology, radiology, or urodynamics. You will be responsible for paying these bills as well.

​I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?

​If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.

SLIDING FEE INFORMATION
  • Lake Roosevelt Community Health Centers (LRCHC) provides healthcare services to all patients regardless of ability to pay.

  • Lake Roosevelt Community Health Centers have established a sliding-fee scale program that will be provided to eligible patients based on the patient’s ability to pay. Ability to pay is determined by the household size, annual income relative to a discount schedule based on the federal poverty income guidelines.

  • Patients who qualify for a zero percent payment (0%) on the sliding fee schedule will be charged for each department visit at the current established nominal fee rate. All slide fee patients regardless of their slide fee percentage will be required to pay the nominal fee of $35.

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